Microsoft 365 setup, security and support
Licensing, migration, security settings and day-to-day support for Microsoft 365, so email, Teams and files work and stay protected. Licensing through our Microsoft CSP partnership, from an engineer-led Baton Rouge team since 2003.
Microsoft CSP partnerLicensing handled for you
Secured settingsSign-in checks and data protection
Smooth migrationsEmail, files and accounts
Common Microsoft 365 problems
Default settings
Security features you pay for and never turned on.
The wrong licenses
Everyone on the most expensive plan, or on the wrong one.
Former staff still signed in
Accounts left open after people leave.
Files shared with anyone
Links that let anyone with the address open sensitive files.
What’s included
Everything we manage in Microsoft 365
Microsoft 365 is powerful, but it isn’t secure out of the box. We set it up correctly and keep it that way.
Are we on the right plan?
Licensing through CSP
We recommend the right mix of plans, handle billing through our Microsoft CSP partnership and adjust as your team changes.
How do we move without downtime?
Migrations
Moves from other email systems, file servers or another Microsoft 365 tenant, planned to avoid downtime.
What if someone steals a password?
Multi-factor sign-in and conditional access
Every user has a second sign-in check. Sign-ins from outside the US or through a hidden connection are shut off unless you ask us to allow them, and we watch email sign-ins for takeover attempts.
Can criminals send email as us?
Email security
Spam and phishing filtering, plus SPF, DKIM and DMARC so your messages reach inboxes and can’t be easily spoofed.
What if a laptop is lost?
Device management
Laptops and phones enrolled in Intune with security policies, encryption and remote wipe.
Does this meet HIPAA?
Data protection and compliance
Data loss prevention, retention policies and audit logs configured for HIPAA and other requirements.
Where do our files live?
Teams and SharePoint
Teams, SharePoint and OneDrive organized so files are easy to find and shared only with the right people.
What happens when someone leaves?
User support and offboarding
New users, password resets and how-to questions handled by our help desk. Call or text us when someone leaves, and we shut off their access the same day.
How we work
Microsoft 365 done right
Most organizations pay for security features they never turn on. We review what your licenses already include, configure it properly and document every setting, so you get the protection you are paying for.
- Security baseline. MFA, conditional access and mailbox protections applied to every user.
- Clean offboarding. Departing staff lose access the same day, and their data is kept.
- Plain-English reviews. Regular check-ins on licenses, costs and security.
Office 365 vs. Microsoft 365
Office 365 or Microsoft 365?
The names are often used interchangeably, but the plans differ.
Office 365 plans
- Word, Excel, PowerPoint and Outlook.
- Exchange Online email, Teams, SharePoint and OneDrive.
- Basic security and compliance tools.
- Fine for some users who just need email and apps.
Microsoft 365 business plans
- Everything in Office 365.
- Device management with Microsoft Intune.
- Advanced threat protection for email and devices.
- Better fit for businesses that handle sensitive data and need stronger controls.
Not sure which plan fits? We review your users and requirements and recommend licensing that fits each user.
Getting started
How we set up Microsoft 365
A clear path from your current setup to a secure, well-run tenant.
01
Start with the risk conversation
Before we touch a computer, we sit down with you. We ask what you are trying to accomplish, how things work today and what keeps going wrong. You leave knowing where your gaps are.
02
Review
We check your licenses, settings and security gaps, and recommend plans that fit.
03
Migrate and secure
Accounts, email and files moved, and security settings applied and tested.
04
Manage
Ongoing user support, license changes and security reviews.
Domain security check
Can someone send email as you?
Our domain security check reads your email, website and DNS settings from public records and shows what to fix first. It takes about 15 seconds.
Why Wahaya IT
Why organizations trust us with Microsoft 365
- Microsoft CSP partner. Licensing, billing and support in one place.
- Security first. We turn on the protections Microsoft leaves off.
- Compliance from day one. Our owner personally performs your onboarding compliance review.
- Local and engineer-led since 2003. Real people you can reach.
- Pay for what you use. Licenses adjusted as your team changes.
- Documented setup. Every setting and policy recorded.
FAQ
Frequently asked questions
Can you migrate us from GoDaddy or Google Workspace to Microsoft 365?
Yes. We move email, files and accounts from other email systems such as Google Workspace, and from Microsoft 365 tenants set up through another provider such as GoDaddy. The move is planned to avoid downtime, and licensing moves to our Microsoft CSP partnership.
Do we need to back up Microsoft 365?
Yes. Microsoft keeps the service running, but recovering from deleted or encrypted data is your responsibility. We can add Microsoft 365 backup.
How do I get Microsoft 365 support?
Our clients call or text our help desk for new users, password resets, how-to questions and offboarding, and we shut off a departing user’s access the same day. Licensing runs through our Microsoft CSP partnership, so licenses, security settings and support are handled in one place.
Why organizations stay with Wahaya
Since 2003
Locally owned and operated in Baton Rouge
24/7
Proactive system monitoring, every day of the year
Compliance-first
Built for healthcare, nonprofits, professional firms and growing businesses