Switching IT companies

Switching IT companies in Baton Rouge. Your IT company makes it too hard to get things done.

Owner-operated in Baton Rouge since 2003

Signs to look for

Signs you need a new IT company.

Where it shows	The gap	How we run it
Calls	You call about a problem, and nobody tells you what happens next.	Every request gets a ticket you can track from any device.
Reaching a person	Everything has to go through a ticket or a portal, and nobody picks up, even when it’s urgent.	You can call, and your call rings our technicians.
Simple asks	Adding a user or a small change sits for days or weeks.	Routine asks, like adding a user, are done the same day you ask.
Small changes	Every small change turns into a quote or an extra charge.	Routine changes are covered by your monthly agreement. Projects and hardware get their own quote.
Protection	Nobody can tell you exactly how you’re protected.	One secure baseline on every computer, and backup explained in plain words.
Repairs	Warning signs get shrugged off: pop-ups, a slow PC, odd extensions.	We fix each problem at its cause.

Every IT provider we’ve replaced had left a serious gap, and these are the gaps we find.

With no IT company at all, start at when no one is in charge of IT.

Plan my switch

Call (225) 273-1206

How we take over

Switch without losing your backup or records.

Step 1

We talk before we touch anything

First comes the risk conversation, a sit-down with you. You come away knowing where your gaps are.

Backup
Records
Approval

Step 2

We get you running

First we get you running and simplify anything overbuilt. If you have no backup today, we put one in place during onboarding.

Backup
Records
Approval

Step 3

We lock it down in stages

Then we lock everything down in stages, and your office keeps running while we tighten things.

Backup
Records
Approval

At every step, backup stays in place, we document the work as we go, and only the Primary IT Contact you name approves changes.

An engineer owns your account and knows your office. Technicians work the tickets.

Joining asks a few things of you too: see what happens when you join.

Across our managed clients

Zero ransomware events and zero malware outbreaks.

Every computer we build carries decoy files. If ransomware starts encrypting them, that computer drops off your network.

Plan my switch

Call (225) 273-1206

Before you switch

Questions to ask before switching IT companies.

They work on any IT company, us included. We’ll answer each one on the 15-minute call.

Checklist

Before you leave your current IT company

What happens to our data, passwords and documentation if we leave?
Is our setup documented, and can we see that record?
When does our agreement end, and what does it say about leaving?

Before you sign with anyone, us included

Where are backups stored, how often do they run, and how are restores checked? What to ask your IT company before a storm
Do you work with organizations like ours, and the rules they follow? See the industries we work with.

Before you sign: the bill

What is billed separately, and how are projects quoted?
How does the price change when you add or remove users or devices?

Every service gets its own line on your invoice, and we’ll explain any line you ask about. How billing works

Plan my switch

Call (225) 273-1206

Tell us what isn’t working with your IT company.

15 minutes

Tell us what keeps going wrong and when your agreement ends.

We’ll tell you how we’d take over without losing your backup or records.

If we’re not the right fit, we’ll say so.

Plan my switch

Call (225) 273-1206