About Wahaya IT
Engineer-led IT in Baton Rouge since 2003
Wahaya IT is a locally owned managed service provider in Baton Rouge, run by its owner, Chad Odom, since 2003. Chad started it after watching IT companies oversell.
Since 2003
Built to sell only what you need
Selling only what you need still shapes our advice. We’ll tell you when the server you own should be your last, or when you have more printers than you need.
Before 2003
Chad grows up in Baton Rouge watching his family run businesses built on customer service, and comes up through systems engineering.
2003
Chad starts Wahaya IT to give each client what it needs and nothing it doesn’t.
Today
The same owner runs Wahaya IT and holds every client relationship.
By role
Who does the work
You work with the owner and with our technicians.
Chad Odom, owner
Chad holds the client relationship, looks at your whole setup, and performs and signs every new client’s onboarding compliance review from our 14-page checklist.
Through Hurricane Katrina, the 2016 floods and Hurricane Ida, Chad worked on site with our technicians as clients recovered.
The Tech Tips on this site carry his name, and you can find him on LinkedIn.
Our technicians
They work your day-to-day requests, fix each problem at its cause and reach every computer remotely.
Our engineers and staff have earned certifications in systems, networking, security, project management and human resources. Each one below is held by at least one person on our team.
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft CRM certification (now Microsoft Dynamics 365)
- Cisco Certified Design Professional (CCDP)
- Certified Information Systems Security Professional (CISSP)
- Project Management Professional (PMP)
- SHRM certification in human resources
- CompTIA A+, Network+, Server+ and Security+
What you can hold us to
An IT plan for each client
We plan around how your organization works, not a package we sell to everyone.
Fixed at the cause
We fix problems at their cause and automate routine work, like a printer that reconnects itself after a restart.
Every service on its own line
Every service is its own line on your invoice, and you pay for what you use.
Backup and training from the start
Every client we manage has backup and security awareness training running.
No ransomware, malware or breaches
Zero ransomware events, zero malware outbreaks and no reportable data breaches across our clients.
Baton Rouge, and across the country
We work from Baton Rouge with clients across the country, and local clients can meet us in person.
We work with small and mid-size businesses and larger companies, including healthcare practices, nonprofits, accounting and financial firms, and law firms.
Talk to the people behind Wahaya IT.
15 minutes
Tell us what you’re trying to accomplish and what you run today.
We’ll tell you what you need, and what you don’t.
If we’re not the right fit, we’ll say so.
