Solutions
Managed IT, cybersecurity and compliance services in Baton Rouge
What we do
Every service runs on the same secure baseline
Most clients start with managed IT and add what their organization needs. Every service is its own line on your invoice.
Business continuity
Hourly server backups copied off-site daily, a second internet line and a written plan for storms and ransomware.
Cloud migration
Vendor-neutral moves to Azure, AWS or Google Cloud, secured and backed up, with the bill reviewed.
Compliance
We tell you which rules apply, put the technical safeguards in place and hand you the policies.
Cybersecurity
Detection and response watched 24/7, email sign-in monitoring, managed firewalls and staff phishing tests.
Digital signage
Commercial screens you update from one dashboard, installed on a protected part of your network.
Lifecycle management
Every device tracked, replacements budgeted ahead of time and old equipment wiped before it leaves.
Managed print services
Xerox devices, PaperCut tracking, toner shipped before you run out and prints that wait for their owner.
Managed services
Help desk, 24/7 monitoring, patching, approved-program lists and backup on every computer, run for you.
Microsoft 365
Licensing through our CSP partnership, migrations, and the security settings Microsoft leaves off.
Co-managed
Your IT person stays in charge, and we add a help desk, 24/7 monitoring and security tools behind them.
Unified communications
Business phone systems, SIP trunks and Teams or Zoom meeting rooms, with your numbers kept.
Video surveillance
Cameras chosen and aimed so the footage is usable, with recording time sized to your rules.
FAQ
Questions about our solutions
What is included in managed IT services?
Our Managed Services cover the help desk, 24/7 monitoring, patching, approved-program lists and backup on every computer. Most clients start there and add what they need, such as cybersecurity, compliance or Microsoft 365. Every service is its own line on your invoice, so you don’t have to take all of them.
What are managed IT services?
Managed IT services means an outside team runs your IT for a recurring fee: help desk, 24/7 monitoring, patching and backups, handled before problems reach your staff. At Wahaya IT that team is engineers based in Baton Rouge since 2003. You can hand us all of IT, or keep your own IT person and have us work behind them with co-managed IT.
Why choose managed IT services?
Most organizations with 10 to several hundred staff can’t keep a help desk, security monitoring and a backup engineer on payroll. With managed IT, a team watches your systems around the clock, patches them and answers your staff, and a 24/7 security operations center can isolate a compromised device. Problems get caught early, before they turn into outages or breaches.
Why organizations stay with Wahaya
Since 2003
Locally owned and operated in Baton Rouge
24/7
Proactive system monitoring, every day of the year
Compliance-first
Built for healthcare, nonprofits, professional firms and growing businesses