Joining Wahaya IT
What changes when you join, step by step.
Joining asks a few things of you. We do the rest in stages, and your office keeps running.
Owner-operated in Baton Rouge since 2003
The same four steps
What happens, in order
01
Learn your business
First comes the risk conversation, a sit-down with you. You come away knowing where your gaps are.
02
Plan what it needs
Your quote arrives by email, each service on its own line, and you accept it from the link.
03
Build in two phases
First we get you running and simplify anything overbuilt. Then we lock everything down in stages.
- Run
- Lock down
04
Grow on what’s there
Add people or a location, and we build onto what’s there.
At onboarding
Our owner performs your onboarding compliance review.
It finds the gaps to fix first, and it shapes the agreement.
If you’re leaving another IT company, read switching IT companies.
Once you’re in
What you’ll see
Your setup, written down
We document the work as we go, so nobody works out your setup from scratch again.
Business reviews at your pace
Monthly, quarterly, twice a year, or on your own time in the client portal. You see each person’s training score and every ticket.
One place to ask for help
Reach us through the taskbar app, the web portal, email or phone, and call for anything urgent. Around-the-clock help desk support is available if you need it.
Read how leaving works.
Your part
What joining asks of you
Backup and training from the start
Every client we manage has backup and security awareness training. If either is missing, we set it up as you join.
You name who approves changes
You name a Primary IT Contact, or a few, who approve changes to your users and data.
A spending limit you set
You set a limit we can spend without asking, so we don’t stop work to wait for your yes.
One letter per vendor
Sign one letter for each vendor, and we deal with your internet, phone, copier and alarm companies.
The first step is a 15-minute call.
15 minutes
Tell us what you’re trying to accomplish and how your office runs today.
We’ll tell you what we’d look at first and what joining asks of you.
If we’re not the right fit, we’ll say so.
