Offices with no IT staff
Outsourced IT in Baton Rouge. Your IT person left, or IT landed on someone’s desk.
Wahaya IT takes the IT work off whoever has been carrying it.
Owner-operated in Baton Rouge since 2003
Wahaya IT works as the outsourced IT department for organizations in Baton Rouge with no IT staff.
What moves to us
We take IT off the desk it landed on.
Whether IT sat with an office manager, an owner or someone who has since left, the work moves to us.
Your staff call us
Your staff reach us through the taskbar app, the web portal, email or phone. Around-the-clock help desk support is available if you need it.
People joining and leaving
New staff get the access their job needs, and leavers lose access the same day you ask.
Every computer secured and backed up
One secure baseline on every computer, and backup and security awareness training for every client we manage.
Your vendors, handled
Sign one letter for each vendor, and we deal with your internet, phone, copier and alarm companies.
If you pay an IT company that isn’t doing the job, see switching IT companies.
What stays yours
What stays your decision.
The IT work leaves your desk. The decisions don’t.
You name who approves changes
Only the Primary IT Contact you name approves changes to your users, your data and our quotes.
Recommendations are free
Each one aims to save you money or take work off your plate. You decide which ones we act on.
You see what we did
Every ticket shows up in your technology business reviews, held at your pace: monthly, quarterly, twice a year, or in the client portal.
Every line named and priced
Each service gets its own line on your invoice, month to month.
When one person leaves
If your IT person just left
People leave, even from well-run offices. What matters this week is what they were running, and who can sign in to it.
Write it downWe find out how your network, software and accounts are set up, and document it as we go.
BackupWe find where your backup lives. If you have none today, we put one in place.
AccountsEvery admin account answers to the Primary IT Contact you name, not to one person’s memory.
Every system is documented, so nothing depends on one person.
If it happened today:
If they haven’t left yet, call us before their last day.
Never had an IT person
Hire, outsource or share the work
Many organizations reach a point where IT is too much for the office manager and not enough to justify a full department.
| What you need | One in-house IT person | Wahaya as your IT department |
|---|---|---|
| Skills | One person’s skills | Help desk, network, security and compliance experience |
| Cover | Stops for vacations, sick days and turnover | A team behind one agreement |
| Knowledge | Lives in one person’s head | Every system is documented |
We’ll tell you which model fits, even when the answer is a hire.
Break-fix can still suit a very small office with simple needs and little sensitive data, if you accept that problems get found late.
Tell us who handles your IT today.
15 minutes
Tell us what your IT person was running, or what landed on your desk.
We’ll tell you what we’d take off your desk first.
If we’re not the right fit, we’ll say so.
