Orleans Parish
Managed IT services in New Orleans, LA.
Managed IT, cybersecurity and compliance for New Orleans organizations with 10 to several hundred staff.
Owner-operated in Baton Rouge since 2003
See what we set up
- Where we areOur office at 4229 North Boulevard in Baton Rouge
- On siteAvailable in New Orleans when a problem needs hands on the equipment
- Who we serveOrganizations with 10 to several hundred staff
New Orleans at a glance
IT for New Orleans organizations.
Orleans Parish and the City of New Orleans have shared the same boundaries since 1870, and the 2020 census counted 383,997 residents. The city government knows what an IT outage costs: a ransomware attack on December 13, 2019, forced it to shut down its servers and computers and declare a state of emergency.
Storms are the other risk. When Hurricane Ida came ashore on August 29, 2021, all eight transmission lines serving the city went out of service and all of New Orleans lost power. Off-site backups and a written plan for working without the office are what get an organization through a week like that.
Related reading: Zero Trust security: What it means for a small business
Who we work with in New Orleans
How we help
What New Orleans organizations get from us.
Security in layers
Detection and response watched 24/7, approved-program lists, managed firewalls and email sign-in monitoring.
The security layers we put in place
Compliance for healthcare and finance
HIPAA and FTC Safeguards Rule safeguards in place, with the written policies.
IT compliance services
Remote first
We monitor and support every computer remotely, and we serve clients across the country.
What managed IT covers
Backups and a plan
Hourly server backups, a daily off-site copy and a written continuity plan.
See how backup keeps you runningIf the building can’t open
Back up, restore, keep working.
-
Server backups run hourly, and a copy leaves the building every day.
-
We restore onto equipment we agreed on with you in advance.
-
Your staff connect securely from wherever they are working.
IT questions from New Orleans
Do you have an office in New Orleans?
No. Our office is at 4229 North Boulevard in Baton Rouge. Monitoring and help desk support run remotely, and we schedule on-site visits when the work needs them.
Do you work with organizations that handle patient or client data?
Yes. We put HIPAA and FTC Safeguards Rule safeguards in place, with the written policies to match.
Can you support us remotely?
Yes. Monitoring, patching and help desk support all run remotely.
Sources: Orleans Parish, Louisiana (Wikipedia); WBRZ; TechCrunch.
Next step. Let’s talk about your New Orleans office.
-
15 minutes
We’ll ask what you’re trying to accomplish and what keeps going wrong.
-
We’ll tell you what we’d look at first.
-
If we’re not the right fit, we’ll say so.
15 minutes
